The EmerGenie team check Genie qualifications, personal compliance checks, company compliance checks, we complete independent research of each Genies past customer work and reviews.  All Genies must have a minimum of £2 million in public liability insurance.  All Genies agree to our terms of service.

The Genie will be able to provide an invoice for the work completed, please do request this on the day the work is completed, otherwise you may be able to request this via the app using the messaging facility.

Genies are independent businesses that charge based on their business VAT registration status.  EmerGenie prices are not inclusive of VAT.

The Genie will take your payment via card or cash, this may be before they or after they attend.  They will charge you the same fee as per our price list.

We have completed full research of competitor research and have listed our competitive rates here;  https://www.emergenie.co.uk/emergenie-our-prices/

Yes, once booked you are able to call the Genie and they can call you via the app and finalise any details or answer any questions you may have.

There is another option within the app to look at the local available Genies and choose one, the app will also highlight companies you’ve used in the past.

Download the app EmerGenie available in the app store, you can select the trade needed and the app will find the most local available trade genie for you.